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Incorrect 12/1 Close data on multiple mutual fund tickers

'Hoo Recruit

Incorrect 12/1 Close data on multiple mutual fund tickers

Hi,

 

We are seeing the 12/1 close data show incorrect for a number of mutual fund tickers.  Example is below, can you advise what needs to be done to have the 12/1 close be updated so the 1 day return data is correct for 12.4?  Multiple tickers are impacted. 

 

Example:

ticker: SAGYX

12.1 Correct NAV should be 234.12 which is shown as the 12.4 open.  Can we update to reflect this price for the 12/1 close. 

 

Thanks.

4 REPLIES
Administratin' 'Hoo

Re: Incorrect 12/1 Close data on multiple mutual fund tickers

Hi @JSCSJB - Thank you for the report.  Our engineering team is aware of this issue and working with our content provider to get the data corrected.  No ETA at this time, but it shouldn't take too long since this appears to be impacting multiple tickers. 

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'Hoo Recruit

Re: Incorrect 12/1 Close data on multiple mutual fund tickers

Thanks for the reply, please let me know once updated so we can review.  I can provide a list of impacted tickers that impact us if needed.

'Hoo Recruit

Re: Incorrect 12/1 Close data on multiple mutual fund tickers

Please provide an update, we need this information correct today.  thanks. 

Administratin' 'Hoo

Re: Incorrect 12/1 Close data on multiple mutual fund tickers

Hi - we contacted our data provider and are waiting for an update of the information.  We do not have an ETA.  Since this was reported yesterday, a fix will probably not be in place today.  Thank you.

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