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Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

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'Hoo Helper

Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Historical Data for ALL PRICE COLUMNS is 'null' for JVLAX 4/4/2014 thru 5/9/2014

9 REPLIES
Administratin' 'Hoo

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Thanks @KCOPPOLA - I have added this to the ticket for PNIIX since it appears to be the same problem. 

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'Hoo Helper

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Would it be possible to get an update on this item (JVLAX and PNIIX still both have zero value NAV data. 

Administratin' 'Hoo

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

@KCOPPOLA - same issue here as with HIACX.  I've updated this ticket and hopefully we can get it resolved soon. Thank you.

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'Hoo Helper

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Would it be possible to get an ETA on getting this missing data? It's been open for a month now.  Thank you, Kevin

Administratin' 'Hoo

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

@KCOPPOLA - Sorry for the delay on this one.  I see the ticket is still open and I have escalated it so we can get this resolved.  Thanks for reaching out about this again.

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'Hoo Helper

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Would it be possible to get an update on this ticker?

Administratin' 'Hoo

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Unfortunately, I don't have an update at this time, nor an ETA on when this might be resolved.

 

Sorry for the inconvenience.

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'Hoo Helper

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Would it be possible to get an ETA on getting this missing data? It's been open for almost 5 months. Thank you, Kevin

Administratin' 'Hoo

Re: Historical Data is 'null' for JVLAX 4/4/2014 thru 5/9/2014

Hi @KCOPPOLA - The ticket shows that we refreshed that data on 12/20 and the issue was corrected.  I just checked the ticker and the data is gone again.  Re-opening ticket.  Thank you.

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