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Finance App does not load on Android O

SOLVED
Pro 'Hoo

Finance App does not load on Android O

Just got Huawei Mate 10 that comes with Android O.

The Finance app does not load.

After starting the app, it closes automatically and goes back to home screen.  No chance to sign in at all.

Tried installing/uninstalling multiple times.  Still same problem

1 ACCEPTED SOLUTION

Accepted Solutions
Administratin' 'Hoo

Re: Finance App does not load on Android O

Thank you all for your patience.  I have confirmed with engineering that this issue is now resolved.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
10 REPLIES
Administratin' 'Hoo

Re: Finance App does not load on Android O

Hi - are you seeing any type of error message on the screen before the app closes?

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Established 'Hoo

Re: Finance App does not load on Android O

I do have the same problem.

Just got Huawei Mate 10***Phone Number Removed - Learn more.***.115(C636***Phone Number Removed - Learn more.***se.
Established 'Hoo

Re: Finance App does not load on Android O

I do have the same problem.

Just got Huawei Mate 10***Phone Number Removed - Learn more.******Phone Number Removed - Learn more.***se.
Administratin' 'Hoo

Re: Finance App does not load on Android O

@SkySurf @Rob_W - I opened a ticket with engineering on this and we will investigate the problem.  Thanks for reporting this.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Pro 'Hoo

Re: Finance App does not load on Android O

No error messages. No chance to sign in too. But can see that the app is running in background. Blank white screen.
Administratin' 'Hoo

Re: Finance App does not load on Android O

Thank you Sky Surf - I have added your additional comments to the open ticket for this issue.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Pro 'Hoo

Re: Finance App does not load on Android O

Hello,

Any resolution to the problem?  Thanks.

Administratin' 'Hoo

Re: Finance App does not load on Android O

@SkySurf - Very sorry for the delay.  I still do not have any updates on this open ticket.  I have requested a status so hopefully I can get you some type of ETA.  Thank you.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Pro 'Hoo

Re: Finance App does not load on Android O

Problem solved!
Yahoo Finance working on Huawei Mate 10 running Oreo now after the latest update on 19 Dec.

Latest version is 3.16.0 which is working fine so far...