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Hi - sorry for the delay in a resolution. The engineers are aware of the issue and have an active case open.
Nice to hear somebody is working on it, incredible that the problem can last s***Phone Number Removed - Learn more.***ooooooooo long....
And it's getting wrose, now datas of Nov 9, 12, 14, 15 are all gone!!!
Not just the data of yesterday is missing, but also of the day before yesterday, and the day before that, and the day before that, too!
It's a good system that you have, very nice designed and easy to use, so hope you can have the problem fixed and maintain it well.
We don't have an update/resolution ETA for this ticket at this time. Sorry for the inconvenience, and we appreciate the details you've provided.
We don't have an update/resolution ETA for this ticket at this time........... Does that mean that you do not even know if there is anybody still working on the problem or not??!! So weird the whole thing!