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Company Name is Incorrect

Pro 'Hoo

Re: Company Name is Incorrect

This is what I am seeing this morning:

 

ETFS-E Fund MSCI China A GO ETF (CASH)
NasdaqGS - NasdaqGS Real Time Price. Currency in USD
Administratin' 'Hoo

Re: Company Name is Incorrect

Thank you for the updates.  I am also seeing the old name appear again today.  I have alerted engineering and we are investigating.

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Finance All-star

Re: Company Name is Incorrect

I see several CASH tickers trading on foreign exchanges. Maybe the incorrect company name is being pulled from one of the tickers shown below?

 

 

CASH.ASCASH.ASCASH.MICASH.MI

Administratin' 'Hoo

Re: Company Name is Incorrect

I believe you are correct.  This does appear to be a ticker mapping issue. 

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Pro 'Hoo

Re: Company Name is Incorrect

Do we have any updates on the timing of the solution? Our ticker is still showing up incorrect.

Thanks!

Administratin' 'Hoo

Re: Company Name is Incorrect

This ticket is still open.  I have updated the ticket to try and get you an estimated ETA on when this will be fixed.  We apologize for the inconvenience.

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Pro 'Hoo

Re: Company Name is Incorrect

Wondering if I can get an update on this? I see when you search for CASH the pop-up is still showing as ETFS-E Fund MSCI China A GO ETF. This is also coming through on the iPhone Stock app.

 

Thanks!
Brittany

Administratin' 'Hoo

Re: Company Name is Incorrect

@bkelsass2 - I'm sorry that this data keeps reverting on our system to the old ticker.  This ticket is still open and I have added your comments and escalated the issue.  Thank you.

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Pro 'Hoo

Re: Company Name is Incorrect

Good morning - can I get any sort of update on the issue? Our CEO and CFO are wanting some answers on why this keeps happenig.

 

Thanks!

Highlighted
Administratin' 'Hoo

Re: Company Name is Incorrect

@bkelsasse2 - I have updated the ticket with your comments.  I'm trying to get an ETA I can provide you.  Thank you.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!