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Find and restore missing emails in Yahoo Mail

Official 'Hoo Staff

Find and restore missing emails in Yahoo Mail

It can be stressful when emails suddenly go "missing" from your mailbox. When this happens, it's usually due to another program or app the account is being accessed from. It may be set up to download emails from our server but not leave a copy of them when it does, making it look like emails disappeared. What's more, syncing issues between the account and a non-Yahoo mail app can cause emails to be removed from our servers and be deleted or moved to the app instead. If you currently access the account through an app, or have in the past, you may want to remove the account there and re-add it to resolve any syncing issues in the future.


If needed, you can request a Mail restore here. We can attempt to restore emails that have been removed in the past 7 days, except those from the Drafts, Sent, or Spam folders. Keep in mind though that restores aren't guaranteed and that most emails are restored to the Trash folder.


Sometimes, emails may not actually be missing from the account but are just tucked away or hard to find. In these cases, try doing a Search for the email in your mailbox or disabling Conversations to make things easier to see. If you're looking for a specific photo or attachment, you can use the Photos or Documents Views in New Mail, respectively.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
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