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I have the following problem:
When I go to my account with the mail adress shinytotodude(at)yahoo.com I can access the Mailcenter window but the button for mail compose doesn’t work at all and when I try to go to Settings it always shows me an error message that always states to try it later again. I can still read existing mails from my inbox and delete them but I can’t receive new mails except the one or other junk-mail.
I tried to access Yahoo Mail from three different browsers, even went so far to download Google Chrome and everywhere it’s the same result. I deleted all my add ons in FireFox, deactivated my internet security, Java and browsers are all on the newest version updated and I simply can’t understand why my account seems to be broken all of the sudden.
I even went so far as downloading the mobile app of Yahoo Mail on an android phone but on the phone I don’t even get into my account. Each time I put in right email and password it is just telling me that my mails can’t be accessed at the moment and that I shall try it later again.
Thing though, I have this problem for several weeks now and it still hasn’t changed. Please, I need access and don’t know what to do. Creating a new YahooMail won’t do it for me because I need to receive mails on this specific account.
I don’t care what you have to do to reset my Yahoo account because I already went so far as deleting all mails in my inbox but I just want to be able to receive regular mails and to send mails from it again.
Looking forward to finally have some sort of more proper support soon.
Solved! Go to Solution.
We're sorry to hear you're having trouble to compose messages. Thanks for letting us know. We've passed the details on to our Product Team so they can get it fixed as quickly as possible.
If you have other questions or details to share, simply reply to this post. We're always happy to help.
compose button doesn't work, it is highlighted but the rest of buttons are greyed out.
I checked out the account and everything seems to be in order. The Compose button worked like a charm. If needed, I would try clearing the cache in your browser and using a supported web browser like Firefox or Chrome.