cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

We're having trouble signing you in.

SOLVED
Anonymous User
Not applicable

We're having trouble signing you in.

Hello - 

I accidentally deleted my account recently and successfully recovered it.  Mail shows this error:

 
We're having trouble signing you in.
If you continue to experience issues, please contact
customer care
 
Is there anyway to reset the email?
Thanks in advance.
Jack
4 ACCEPTED SOLUTIONS

Accepted Solutions
Official 'Hoo Staff

Re: We're having trouble signing you in.

@Anonymous User

All fixed! You should be able to log in now.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Official 'Hoo Staff

Re: We're having trouble signing you in.

@dawiddawid007

You're all set! I ran some maintenance on the account to fix this issue for you.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Established 'Hoo

Re: We're having trouble signing you in.

Hello @AdrianD !

I don't know what was done but i was able to see my inbox earlier!

I would like to thank everybody thinking with me to resolve this issue.
Moderatin' 'Hoo

Re: We're having trouble signing you in.

@Furryferret

Glad to hear that. Smiley Happy

 

@rapid123456

Your address should also be up and running now.

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Check out the "Known issues and updates" boards for the latest details.
190 REPLIES
Mail Pro All-star

Re: We're having trouble signing you in.

Greetings @Anonymous User

 

Please explain in detail how you managed to accidentally delete your Yahoo account.  When did you do this and when did you recover this account?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
Anonymous User
Not applicable

Re: We're having trouble signing you in.

Hi Arthur- 

About a week ago - I tried to remove Flickr, thought I needed to delete the whole smash, realized I was not right about that and reactivated today.  Sorry, I would have said this before if I knew it was important.  Thanks,

Jack

Mail Pro All-star

Re: We're having trouble signing you in.

Greetings @Anonymous User

 

It's always good to have all the information upfront.  I'll see what we can do for you.


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
Official 'Hoo Staff

Re: We're having trouble signing you in.

@Anonymous User

All fixed! You should be able to log in now.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Anonymous User
Not applicable

Re: We're having trouble signing you in.

Thanks Arthur for taking the time and caring to help!

Anonymous User
Not applicable

Re: We're having trouble signing you in.

Thanks also for the aid Scooter!

'Hoo Recruit

Re: We're having trouble signing you in.

I am having the same issue - deleted my account, changed my mind, and now can no longer access my mail. What was the solution?

Official 'Hoo Staff

Re: We're having trouble signing you in.

@Anonymous User

Sure thing!

 

@picklefarmer

The solution is us running some maintenance on the account. Smiley Happy You're all set.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: We're having trouble signing you in.

I am also having the same issue. Deleted my account, then changed my mind. Can my account be fixed?