cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

We're having trouble signing you in.

SOLVED
Highlighted
Official 'Hoo Staff

Re: We're having trouble signing you in.

@HadrichRobert

We have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist:

Go to our Privacy Policy: https://privacy.oath.com

Scroll down to the bottom and click “feedback form”

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda

'Hoo Recruit

Re: We're having trouble signing you in.

Thank you!!!!!!!!!!!!

Mail Pro All-star

Re: We're having trouble signing you in.

@AdrianD

 

Can you check out this poster's account.  They are getting this message trying to sign in to check email but it's been more than three months since they had last tried to sign in.


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
New 'Hoo

Re: We're having trouble signing you in.

I have the same problem..I cant sign in to my account!!

Moderatin' 'Hoo

Re: We're having trouble signing you in.

@juanita22

When did you last access the mailbox? 

 

If you see any helpful posts, give a Kudo! If you see a response that answers your question, please mark Accept as Solution!
Check out the "Known issues and updates" boards for the latest details.
New 'Hoo

Re: We're having trouble signing you in.

**Username Protected**@yahoo.com  I deleter my email and now want back in

Mail Pro All-star

Re: We're having trouble signing you in.

Greetings @rone-sivla1615

 

How long has it been since you deleted your account?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
'Hoo Recruit

Re: We're having trouble signing you in.

Hello I am having trouble getting into my account id's **Username Protected**@yahoo.com and **Username Protected**@yahoo.com. both are setup with a mobile phone for password retrival but for some reason I am getting 'Uh oh' when requesting to send a text message to this mobile number on the account. Any help is really appreciated.

Mail Pro All-star

Re: We're having trouble signing you in.

Greetings @bv78

 

When was the last time you had signed into either account from a laptop or desktop to check your emails?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
'Hoo Recruit

Re: We're having trouble signing you in.

Couple of months ago successfully signed in to atleast the 1st email id which is setup to send a passcode to the mobile number also which is the same mobile number that it says it cannot send a text to now and comes back with 'Uh oh; message. Have been out of the country for a little bit with the mobile still back home so getting the passcode for sign-in was a pain so used it on a limited basis when away.