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Error #554 This account has been disabled or discontinued [#102]

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Pro 'Hoo

Error #554 This account has been disabled or discontinued [#102]

I created a new account over a year ago, I use it every day as it is my business or work email, I was automatically logged out today and I tried to log in and it said "Sorry, we don't recognize this email" when I tried signing in. Then I used my 2nd yahoo account to send an email, and got the message back that it's been disabled or discontinued. It wasn't from not being used, and I sure do not violate any rules. This is very frustrating, I built my business with this email...
email I'm trying to access is **Username Protected**@yahoo.com

3 ACCEPTED SOLUTIONS

Accepted Solutions
Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

We can only support logged in users but I'm escalating your feedback to our engineering department.

Feel free to explore our help pages for more support options. 

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda

Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

@Pearlfr

@GinaF

I ran some maintenance on your accounts. Try again and let us know if you're still getting this error.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

For security reasons, we can only support logged in users. I'd recommend exploring our help pages for more assistance options. 

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda

22 REPLIES
New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

I'm having the exact same problem and can't seem to find any help.

Tags (1)
Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

Same here. And of course yahoo has no customer service contact info.
New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

Ditto.  Same error, no live support from Yahoo.  It seems their bots are mistakenly disabling accounts right and left thinking they're spam.  They need a support staff to correct these problems.  Does anyone know how to actually get support on fixing yahoo accounts mistakenly disabled?

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

My secondary account was disabled as well with no explanation.  Anyone who tries to send e-mails get this error:  account has been disabled or discontinued.  

 

Perhaps it was misidentified as spam since I use it for craiglist ads.  I have not violated anything in the TOS.  Disabled account:  **Username Protected**@yahoo.com.

 

Thank you.

Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

We can only support logged in users but I'm escalating your feedback to our engineering department.

Feel free to explore our help pages for more support options. 

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

this EXACT same thing just happened to me at my secondary account... i use for work... if i don't have it... i don't work... if i don't work... i can't pay bills... if I can't pay bills... I have no internet... 

 

YAHOO... 

 

YOU HAVE TO HELP ME!!!!!!!!!!!!!!!!!!!!!

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

PLEASE ALSO CHECK INTO MINE... I JUST USED IT AND NOW I NEED IT!!!!!!!!!!!!!  PLEASE GET BACK TO ME

Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

John can you please check mine too? **Username Protected**@yahoo.com
Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

I am logged in but my email is **Username Protected**@yahoo.com please help me find a solution pls.