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Error #554 This account has been disabled or discontinued [#102]

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Pro 'Hoo

Error #554 This account has been disabled or discontinued [#102]

I created a new account over a year ago, I use it every day as it is my business or work email, I was automatically logged out today and I tried to log in and it said "Sorry, we don't recognize this email" when I tried signing in. Then I used my 2nd yahoo account to send an email, and got the message back that it's been disabled or discontinued. It wasn't from not being used, and I sure do not violate any rules. This is very frustrating, I built my business with this email...
email I'm trying to access is **Username Protected**@yahoo.com

2 ACCEPTED SOLUTIONS

Accepted Solutions
Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

We can only support logged in users but I'm escalating your feedback to our engineering department.

Feel free to explore our help pages for more support options. 

Helpful post? Give a Kudo!
Answers your question? Accept as Solution!
Do you speak spanish? ¡Encuentra soluciones en la #ComunidadYahoo y conviértete en un usuario Superstar!

Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

@Pearlfr

@GinaF

I ran some maintenance on your accounts. Try again and let us know if you're still getting this error.

21 REPLIES
New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

I'm having the exact same problem and can't seem to find any help.

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Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

Same here. And of course yahoo has no customer service contact info.
New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

Ditto.  Same error, no live support from Yahoo.  It seems their bots are mistakenly disabling accounts right and left thinking they're spam.  They need a support staff to correct these problems.  Does anyone know how to actually get support on fixing yahoo accounts mistakenly disabled?

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

My secondary account was disabled as well with no explanation.  Anyone who tries to send e-mails get this error:  account has been disabled or discontinued.  

 

Perhaps it was misidentified as spam since I use it for craiglist ads.  I have not violated anything in the TOS.  Disabled account:  **Username Protected**@yahoo.com.

 

Thank you.

Official 'Hoo Staff

Re: Error #554 This account has been disabled or discontinued [#102]

We can only support logged in users but I'm escalating your feedback to our engineering department.

Feel free to explore our help pages for more support options. 

Helpful post? Give a Kudo!
Answers your question? Accept as Solution!
Do you speak spanish? ¡Encuentra soluciones en la #ComunidadYahoo y conviértete en un usuario Superstar!

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

this EXACT same thing just happened to me at my secondary account... i use for work... if i don't have it... i don't work... if i don't work... i can't pay bills... if I can't pay bills... I have no internet... 

 

YAHOO... 

 

YOU HAVE TO HELP ME!!!!!!!!!!!!!!!!!!!!!

New 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

PLEASE ALSO CHECK INTO MINE... I JUST USED IT AND NOW I NEED IT!!!!!!!!!!!!!  PLEASE GET BACK TO ME

Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

John can you please check mine too? **Username Protected**@yahoo.com
Pro 'Hoo

Re: Error #554 This account has been disabled or discontinued [#102]

I am logged in but my email is **Username Protected**@yahoo.com please help me find a solution pls.