cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements
Yahoo Help Community is also available in 中文 (Chinese), Français (French), Deutsch (German), and Español (Spanish).

Can't acces anything after singing in my email acount

Highlighted
New 'Hoo

Can't acces anything after singing in my email acount

I just get this message after after i sing in every time i try to get into my mail yahoo There have been issues with your authentication on the phone app and when i try to enter my mail through browser it say's There have been issues with your authentication If you continue to have problems, please contact customer service

 

Please Help

3 REPLIES
Official 'Hoo Staff

Re: Can't acces anything after singing in my email acount

 

@BlueCroc,

Has the account been removed from the iOS app and re-added? This should allow for the account to reauthenticate. 

If you see any helpful posts, give a Kudo!
If you see a response that answers your question, please mark Accept as Solution!
New 'Hoo

Re: Can't acces anything after singing in my email acount

The acccount was never aded to the ios app the first trime i tried to add it i recived that eror (or whatever it is) and i tried to re-add it but it didn't do anything

Official 'Hoo Staff

Re: Can't acces anything after singing in my email acount

 

@BlueCroc,

Do you currently have 2-factor verification enabled on your account? 

If you see any helpful posts, give a Kudo!
If you see a response that answers your question, please mark Accept as Solution!