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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Yahoo. mail:

New 'Hoo

Yahoo. mail:

When I email my sons one email address is wrong.  I have to type it in each time. The other is returned saying no one has that email address.  Not true.


When I spoke to an ATT agent, she said the problem was with my computer.  I got the same result on my old laptop.  The problem is with Yahoo!


Please help.  I have a medical condition that requires me to be at home.  My social life is on my comptuer/email WHEN it works.

Mail Pro All-star

Re: Yahoo. mail:

Greetings @Dontlikethis


Is the account you are using a Yahoo account ending in, an ATT account (,,, etc.), or some other account?

Are you emailing your sons from a laptop, desktop, phone, or tablet?  What browser or app are you using to do this?  What version of Yahoo mail are you using?

Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.