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My emails on Yahoo inbox disappeared and I dont know how to get them back?

SOLVED
New 'Hoo

My emails on Yahoo inbox disappeared and I dont know how to get them back?

For sometimes now within a few days of receiving my emails, they disappear. they are not in archives, not in the trash. when I search them do not appear at all. 

How can I solve that problem? Where do they go? Is there an option or else I should remove, do, tick?

Thanks for your answers and solutions,

Sophie

1 ACCEPTED SOLUTION

Accepted Solutions
Mail Pro All-star

Re: My emails on Yahoo inbox disappeared and I dont know how to get them back?

Greetings @samadarley

 

The only way to restore an email is to submit an email restore request.

Here are a few things to check when searching for missing emails.

Check out this article to see why this may have happened.




Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
1 REPLY
Mail Pro All-star

Re: My emails on Yahoo inbox disappeared and I dont know how to get them back?

Greetings @samadarley

 

The only way to restore an email is to submit an email restore request.

Here are a few things to check when searching for missing emails.

Check out this article to see why this may have happened.




Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.