Showing results for 
Search instead for 
Did you mean: 

Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Email inbox

New 'Hoo

Email inbox

My account have been created in 2013.

I checked last week only five mails are available. I did not delete any messages or. Mail... The where is. My others mails.

Can you help me. To find out
Mail Pro All-star

Re: Email inbox

Greetings @Jimit1987


You say you checked your email last week and only see five emails, before this time when was the last time you had signed into this account to check your email?  Do you check your email from a laptop, desktop, phone, or tablet?  What browser or app are you using to check your email?  Do you see any emails in your Trash folder?


The only way to restore an email is to submit an email restore request.

Check out this article and this article to see what this may have happened.

Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.