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iOS Native Mail Inbox not syncing but other folders downloading

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'Hoo Recruit

iOS Native Mail Inbox not syncing but other folders downloading

Hi,

Everything was working fine but I suddenly lost my inbox synch on my iPhone iOS11 a week ago. I didn’t change password and my other mail folders are downloading also I can send email and Yahoo! Mail and via browser is working fine. Can you fix this? I want to use iOS mail app as I used to thx
5 REPLIES
Official 'Hoo Staff

Re: iOS Native Mail Inbox not syncing but other folders downloading

@leaderbud

Have you tried remove/re-adding the account yet?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: iOS Native Mail Inbox not syncing but other folders downloading

Yes, I’ve tried removing/te-adding my Yahoo account in ‘accounts and passwords’ but I’m still encountering the same issue. When I tried resetting network settings the issue persisted too. Even tried changing imap/smtp config but I cannot synch Inbox so far
Official 'Hoo Staff

Re: iOS Native Mail Inbox not syncing but other folders downloading

@leaderbud

Ok, I'll get this up to engineering to look into for you.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: iOS Native Mail Inbox not syncing but other folders downloading

How long would it take roughly? I tried again today without luck. Many thanks
Official 'Hoo Staff

Re: iOS Native Mail Inbox not syncing but other folders downloading

@leaderbud

No ETA yet, but I'll let you know when I get an update from the team.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare