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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Yahoo Mail File Attachments

New 'Hoo

Yahoo Mail File Attachments

Incoming mail with attached files.
Files don't open
Mail Pro All-star

Re: Yahoo Mail File Attachments

Greetings @DNK

Yahoo Mail Version.JPG

Are you viewing these files from your laptop, desktop, phone, or tablet?  What browser or email app are you using?  What version of Yahoo Mail are you using?  What file type are the attachments?  Have you been able to open these kind of attachments before, if so when did you first notice this issue?

Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
Official 'Hoo Staff

Re: Yahoo Mail File Attachments


If needed, take a look at the browser troubleshooting steps in this post to see if that fixes the issue.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare