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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Why does it take HOURS for me to receive an email???


Why does it take HOURS for me to receive an email???

I have always had Yahoo email addresses. And I have ALWAYS ALWAYS ALWAYS put up with this 15 minutes to 2 hours mess, when waiting for an email to arrive. But I never thought to ask why. So.....WHYYYYYY? lol. This is so incredibly frustrating.
Mail Pro All-star

Re: Why does it take HOURS for me to receive an email???

Greetings @ThisMailIsAwful


Email can be delayed depending on the routing needed to arrive at your address.  This article shows how using the New Mail you can view the full headers to determine how your mail was routed so you can see where the delay was.

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Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.