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Also, when I mouse over my name in Yahoo email, it shows my ABC account below my name, which is my previous main account. And when I click on Account Info and look at Personal Info, it shows that XYZ is list under Aliases and I cannot delete it.
Hope this helps as well.
Ok, so I checked with my engineering team on this, and it looks like the ************r account is the original account, and the other is the alias. You may need to pick one or the other at this point, but if you want access to both, we may be able to make them each separate mailboxes. As they are right now, they are both being directed into each other, which shouldn't be some our system somehow allowed.
Thanks for looking into to this, I truly appreciate the help to correct this. The above statement is not correct, I have 2 images redacted to show that **************e was the original account and ***************r is the alias. I know that is not how it is currently setup, but this is what I am looking for. If we cannot correct, but can create 2 separate accounts, this is an acceptable solution. I don't see how I can add the images to this post, maybe a private message will help (if we can do that)?
If you believe the images will help you can send an email with these images attached to the same email you are using to post this question and they can be reviewed.
I was asking if you could send the email to the email address you use to post this question.
Please keep the **********e account. If you can make the other one it own account, that will be fine, otherwise if it needs to be just dropped that is OK as well. Just need to have the ***********e account / email.