cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

E:mail from APP Support that wants to charge my credit card

New 'Hoo

E:mail from APP Support that wants to charge my credit card

Please help me.  I have received an e:mail from 

 

App Support **Username Protected**@everyone2.com

 

The message is a statement of a charge against my credit card but I didn't make any purchases.  The message seems to be from Singapore.  It states the following message:

 

 
forums.yahoo.net/t5/Community-guidelines/Why-do-we-restrict-the-posting-of-phone-numbers/td-p/192804"> Learn more.***iv dir="ltr">
"Thank you for submitting your payment. Your payment has been submitted for processing. Below is your confirmation number and payment information. 
 
Date                       : 2 January 2019
Purchase item        : Last Battleground: Mech
Purchase From      : iPhone 6 Plus
Location                 : Singapore 
 
Please Open [ PDF ] File for manage or cancel of your payment.
Attachments cannot be downloaded.Learn more
  •  
    Last-Battleground-Mech.pdf
    298.9kB
     
    I am scared to go any further into the details of this e:mail.  Please stop this fraud against people's accounts.
1 REPLY
Official 'Hoo Staff

Re: E:mail from APP Support that wants to charge my credit card

@elfworkshop11

Since it came from a non-Yahoo account, we're limited in the action(s) we can take. I would recommend marking it as Spam so that any future emails go there.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare