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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Account has been hacked

New 'Hoo

Account has been hacked

When I try to login, it is asking for a verification code from a phone number that has a "1" as the first number of the area code. How do I get my account back?

Official 'Hoo Staff

Re: Account has been hacked


The 1 may be the country code, for US numbers. Either way, if you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare