cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Account being deacitivated?

SOLVED
Highlighted
New 'Hoo

Account being deacitivated?

I recieved a email today saying that one of my account was being deactivated per my request.  Does this happen with Yahoo.  I have had this account for many years and never had a message like this.  Is true or spam?

1 ACCEPTED SOLUTION

Accepted Solutions
Mail Pro All-star

Re: Account being deacitivated?

Greetings @Michelle18

 

This sounds like a phishing email designed to collect your account information.  If Yahoo sends you an email it will address you by your real first name, not your email address or your account ID and never as Dear User, Dear Yahoo Account Holder, or Dear Yahoo Mail User.  Yahoo sends emails from a cc.yahoo-inc.com address only.  Yahoo will never send you an email asking that you change, update, or verify your account information by clicking on a link in the email.

Identify legitimate Yahoo websites, requests, and communications - https://help.yahoo.com/kb/mail/SLN2092.html?impressions=true

This article below shows how to report these emails as a Phishing scam.  Look under the topic "Mark emails as Spam" for more information.

Manage spam and mailing lists in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN3227.html?impressions=true


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
1 REPLY
Mail Pro All-star

Re: Account being deacitivated?

Greetings @Michelle18

 

This sounds like a phishing email designed to collect your account information.  If Yahoo sends you an email it will address you by your real first name, not your email address or your account ID and never as Dear User, Dear Yahoo Account Holder, or Dear Yahoo Mail User.  Yahoo sends emails from a cc.yahoo-inc.com address only.  Yahoo will never send you an email asking that you change, update, or verify your account information by clicking on a link in the email.

Identify legitimate Yahoo websites, requests, and communications - https://help.yahoo.com/kb/mail/SLN2092.html?impressions=true

This article below shows how to report these emails as a Phishing scam.  Look under the topic "Mark emails as Spam" for more information.

Manage spam and mailing lists in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN3227.html?impressions=true


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.