cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements
Yahoo Help Community is also available in Español (Spanish) and 中文 (Chinese).

wrong password and I lost my phone number

SOLVED
Highlighted
New 'Hoo

wrong password and I lost my phone number

I forgot my password and the mobile number registered on my email is no longer working as well.
HELP ME.. PLEASE..
I have Facebook working with the same email.

My id is : **Username Protected**@yahoo.com
Please help me !.

1 ACCEPTED SOLUTION

Accepted Solutions
Mail Pro All-star

Re: wrong password and I lost my phone number

Hello @Pustiul13

 

If you don't have access to your recovery phone number you can still reset your password using your recovery email address.  Use the sign-in helper.

 

Reset a forgotten password

  1. Go to the Sign-in Helper.
  2. Enter one of the account recovery items listed.
  3. Click Continue.
  4. Follow the instructions given in the Sign-in Helper.
If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".
4 REPLIES
Mail Pro All-star

Re: wrong password and I lost my phone number

Hello @Pustiul13

 

If you don't have access to your recovery phone number you can still reset your password using your recovery email address.  Use the sign-in helper.

 

Reset a forgotten password

  1. Go to the Sign-in Helper.
  2. Enter one of the account recovery items listed.
  3. Click Continue.
  4. Follow the instructions given in the Sign-in Helper.
If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".
New 'Hoo

wrong password and I lost my phone number

Hi,

I forget the password of my email Id **Username Protected**@yahoo.com and didn't update my new mobile number. my recovery mail id by mistake has given the same.  I remember only my secret questions answer.

can you please help me to sort out this.

I tried to conduct the Yahoo service, unfortunately, it doesn't work, this mail id I used to send resumes now am expecting some replays.i can provide anything to prove that I am the owner of this email Id as your request.

New 'Hoo

wrong password and I lost my phone number

Hi,

I forget the password of my email Id **Username Protected**@yahoo.com and didn't update my new mobile number. my recovery mail id by mistake has given the same.  I remember only my secret questions answer.

can you please help me to sort out this.

I tried yahoo Sign-in Helper. unfortunately, it doesn't work, this mail id I used to send resumes now am expecting some replays.i can provide anything to prove that I am the owner of this email Id as your request.

Mail Pro All-star

Re: wrong password and I lost my phone number

@pravi220996

 

Questions were removed for recovery years ago.

 

Security questions are no longer used for verification. Delete them if they haven't been removed automatically. https://help.yahoo.com/kb/account/delete-havent-removed-automatically-sln4842.html

 

If you tried the sign-in helper did you get this?

 

Confirm if your account is deleted - Use the Sign-in Helper. If your account doesn't exist anymore, you'll get a prompt indicating that it's been deactivated or that you can't reset your password online.

 

If so that indicates it is gone and can not be recovered.  Means you probably were not signed in for a year.

 

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".