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Retrieve an old account

New 'Hoo

Retrieve an old account

Hi, I have made a ymail account with the country region as the username
“**Username Protected**”

I’ve had not opening the email for a long time eventhough I signed up most of my social medias accounts using this particular email..

Now, when I tried to open the email back, yahoo didnt recognise it as an email..
Please help me to retrieve it back..
There are private and confidential documents in it that I need to use..
Mail Pro All-star

Re: Retrieve an old account

Hello @Fanaz


If you don't sign in to your account at least one time in the past 12 months it is automatically cleared and closed and can not be recovered.


If you have been recently signed in the sign-in helper will open it for you, then you should change the password.

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