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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Re cancel another yahoo account **Username Protected** please

New 'Hoo

Re cancel another yahoo account **Username Protected** please

Hi I need help for another yahoo account this is my sons account his id is

**Username Protected**

Can you cancel this account? My son has forgotten the password

PLEASE contact my son at **Username Protected**
Mail Pro All-star

Re: Re cancel another yahoo account **Username Protected** please

Greetings @Poonfunglee


Sorry you can't request help for another person using this forum or by contacting a Yahoo specialist.  You can only request help for the account that is being used to post this question.


Pass this information along to your son.


Since you don't live in the US then all your help options are defined here.  Be sure to sign out of your Yahoo account before clicking on the link.  You can click on the "Contact Us" button and provide the required information to see if you can contact a Yahoo specialist.

Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
Mail Pro All-star

Re: Re cancel another yahoo account **Username Protected** please

Hello @Poonfunglee


No, but perhaps he can do so.


Get help for a Yahoo account on someone else’s behalf


We take your privacy and security seriously. That’s why Yahoo Customer Care doesn’t discuss account-related issues with anyone other than the account owner. For the full rundown, check out our Privacy Policy.


Please have the account owner review our support options for further assistance.


Pass this to your son.


Close your Yahoo Account


You can close your Yahoo account at any time. Before doing so, please review the following info to understand what this action means for your account and your data.


What happens when my account is terminated after it's closed?

You'll lose access to all of your data and content like your emails, email folders, Flickr photos, calendars, Yahoo Fantasy teams and Yahoo Finance portfolios.

Review and download your Yahoo account data

Close your Yahoo account

  Active subscriptions - You can only close your account if it has no remaining balance and it's been 90 days since you've canceled any subscriptions. Visit My Subscriptions to cancel paid services and pay account balances.

  1. Sign in to the Yahoo account termination page.
  2. Read the info on terminating your account.
  3. Use the on-screen prompts to continue.

Recover your Yahoo account

Your account will be reactivated if you sign in to it within 30 days of closing it, with longer hold periods for accounts registered in Australia, India, or New Zealand (90 days), and Brazil, Hong Kong, or Taiwan (180 days).

  1. Sign in to your account.
  2. Verify your recovery information and you're all set.
If an answer helps you please give a kudo.
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