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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Re: Can't reach this page when I click on my mail

'Hoo Recruit

Re: Can't reach this page when I click on my mail

Have you gotten a response to this or has it been resolved? I am still struggling with this issue and have no clue on how to resolve it?

Mail Pro All-star

Re: Can't reach this page when I click on my mail

Greetings @01shauna01

Are you trying to do this from a laptop, desktop, phone, or tablet?  What browser or app are you using to do this?  Are you clicking on a stored link or bokkmark or did you enter the website address in your browser?  Have you tried these browser troubleshooting tips?

Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.