cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

NEED URGENT HELP PLEASE

NEED URGENT HELP PLEASE

Hye.I have another email in yahoo which is (**Username Protected**@yahoo.com) which I created 6 Years back.I have forgotten the password and aslo the details i filled in because i no longer was using yahoo.But now i need it so that i could acess to my instagram.Please help me soon

 

1 REPLY
Mail Pro All-star

Re: NEED URGENT HELP PLEASE

Greetings @vinoodinikumara

 

When was the last time you signed into this account from the Yahoo website?  Yahoo deactivates accounts that haven't been signed into at least once in the last 12 months.  Once the account has been deactivated it's unlikely you can recover it.  

Yahoo determines you are the rightful owner of the account by sending the account key code message to the verified phone number or email address entered on the Account Security page for this account.  If this information is outdated or otherwise unavailable, was entered incorrectly, or was never set up then it's unlikely you will be able to recover this account.

When you try the Sign-in helper what account recovery options are available?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.