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Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Is this a legitimate email from Yahoo?

Official 'Hoo Staff

Is this a legitimate email from Yahoo?

Customers from time to time ask us about whether an email they received is from Yahoo, or a scam. Yahoo will periodically notify some users to take action, such as update their password, like depicted in the image below.
 
Screen Shot 2017-01-06 at 10.02.45 AM.png
 
It's a great practice to question emails that could lead to your account being compromised. This short help article, Identify legitimate Yahoo websites, requests, and communications, does a great job in covering topics of concern regarding communications from Yahoo.
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