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Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

HELP ME RESET MY PASSWORD

Highlighted
New 'Hoo

HELP ME RESET MY PASSWORD

I want to reset the email password but the recovery number is not active can you help?

 

 

7 REPLIES
New 'Hoo

Re: HELP ME RESET MY PASSWORD

help with password

New 'Hoo

Re: HELP ME RESET MY PASSWORD

**Username Protected**@YAHOO.COM
Mail Pro All-star

Re: HELP ME RESET MY PASSWORD

Problems signing in to your Yahoo account -
https://help.yahoo.com/kb/learn-fix-problems-password-yahoo-sln2051.html

Change your Yahoo password or reset a forgotten password - https://help.yahoo.com/kb/mail/SLN2035.html?impressions=true

Please note that Yahoo no longer use security questions and answers as part of its account recovery process.  This process is automated so you will only be able to recover your account if you can sucessfully go through Sign-in helper shown in the article above.  If your account recovery information is out-of-date and you can no longer access the phone number or email address listed you will not be able to recover the account.  Your only option at this point would be to create a new account.  Use the following article to secure this account properly.

Secure your Yahoo account - https://help.yahoo.com/kb/mail/sln2080.html

If you are able to recover your account the article above will show you how to update your account recovery information and properly secure your account.

You can also use a password manager like KeePass or LastPass to create and store strong unique passwords for the sites you visit. These programs can also automatically log you in to any web site you have stored in its database.


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
New 'Hoo

Re: HELP ME RESET MY PASSWORD

i forgot my password i need help

 

New 'Hoo

Re: HELP ME RESET MY PASSWORD

Help with password
New 'Hoo

Re: HELP ME RESET MY PASSWORD

Help me reset password
Mail Pro All-star

Re: HELP ME RESET MY PASSWORD

Hello @Suzanner26

 

Do you know the password?

 

Change your password

From a desktop or mobile web browser:

  1. Go to the Yahoo Account security page.
  2. Click Change password.
  3. Enter a new password.
  4. Click Continue.

From most Yahoo mobile apps:

  1. Tap the Menu icon Image of the side menu icon..
  2. If using the Yahoo Mail app, tap Manage Accounts.
  3. Tap Account info.
  4. Tap Security settings.
  5. Enter your security code.
  6. Tap Change password.
  7. Tap I would rather change my password.
  8. Enter the new password and its confirmation and tap Continue.

  If these steps don't work in your app, change your password using your mobile browser.

 

Did you forget the password?

Reset a forgotten password
  1. Go to the Sign-in Helper.
  2. Enter one of the account recovery items listed.
  3. Click Continue.
  4. Follow the instructions given in the Sign-in Helper.

 

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".