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Am trying to close my account using the form at https://yahoo.mydashboard.oath.com/delete-my-account/delete. However, the email address I used to log in isn't working (I have checked in my account page and that is the email for my account), I just get 'Email could not be verified. Please enter a valid email address.'
This is extremely frustrating, does anyone know why this is happening?
Are you posting this question from the account you wish to close? Is this question about a Yahoo account ending in Yahoo.com, an ATT account (att.net, sbcglobal.net, bellsouth.net, etc.), or some other account?
The most common reason for seeing this message is that you are entering a non-Yahoo email address. The close account link is only for Yahoo accounts as defined above. You can't use it to close a Yahoo partner account or a Yahoo account you created using a non-Yahoo account.
It's a non-yahoo ending email on the account, so I guess that's why it's not working, thanks for letting me know.
How would I close my account in that case? I have no other linked accounts (flickr etc is all closed), but I can still login with my gmail address to the main Yahoo account section.
When you use a Gmail address to create a Yahoo account it doesn't create a Yahoo email address since it uses your Gmail inbox. Currently the only thing I can suggest is to not sign into this account again and Yahoo should deactivate the account after 12 months of inactivity. Yahoo is currently investigating how to allow people that created a Yahoo account using a non-Yahooo addresses.