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Account reactivated but not able to access email

'Hoo Recruit

Account reactivated but not able to access email

I reactivate my yahoo account but not able to access my inbox it states to contact yahoo customer care please help

5 REPLIES
Mail Pro All-star

Re: Account reactivated but not able to access email

Greetings @As2019

 

How long had the account been deactivated?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
'Hoo Recruit

Re: Account reactivated but not able to access email

More than 30 days

Mail Pro All-star

Re: Account reactivated but not able to access email

Greetings @As2019

 

Can you be more specific?  What that be more than 30 days but less than 6 months?  If not would that be closer to 12 months or 18 months.  The longer the account has been deactivated the less likely it is that you can recover this account.

 

 


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
'Hoo Recruit

Re: Account reactivated but not able to access email

Less than 6 months but more than 30 days

Mail Pro All-star

Re: Account reactivated but not able to access email

Greetings @As2019

 

What part of the world are you in?  Being that it's been more than 30 days there may be nothing that can be done to recover this mailbox.


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.