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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Yahoo Communities (Help Community) discontinued

Established 'Hoo

Yahoo Communities (Help Community) discontinued

Now that the Help Community is being discontinued those users not based in the United States will not have live support as a solution to get help for their Yahoo products. This is because in order to get live support from Yahoo you need to sign up with a credit or debit card issued in the United States. Yahoo, your international users demand that you let them sign up for support with an internationally issued card!

Mail Pro All-star

Re: Yahoo Communities (Help Community) discontinued

Greetings @Un1000


For those living outside the US all your help options are defined here.  Be sure to sign out of your Yahoo account before clicking on the link.  You can click on the "Contact Us" button and provide the required information to see if you can contact a Yahoo specialist.


If you feel that Yahoo should open its Yahoo Account Pro service internationally you can make that suggestion here.


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Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.