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Help me please

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New 'Hoo

Help me please

I have an email I do not know the password but Yahoo tells me the alternative email I gave it the alternative email but do not get me code I do not know why please ask for help

2 REPLIES
'Hoo Recruit

Re: Help me please

I have also the same problem, I cannot access my yahoo account because i forgot my password and changed my phone number, and Yahoo has deleted my backup email so i cannot access the two factor authentication code. this is so frustrating. 

New 'Hoo

Re: Help me please

It seems we face same problem..im very frustrating now..n yahoo have no choice to give back my account..they everytime asking for my old phone number that i never use it for along time because i lost my old phone..