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ACCOUNT TERMINATION

SOLVED
New 'Hoo

ACCOUNT TERMINATION

Please help, i just received and Email stating that i have requested to terminate my account while I didnt request anything. where can i be assisted. Thank you in advance

2 ACCEPTED SOLUTIONS

Accepted Solutions
Mail Pro All-star

Re: ACCOUNT TERMINATION

Hi @kayiseee

 

Reactivate a closed Yahoo account | Account Help - SLN2624

Reactivate a closed Yahoo account

 

All that's required to reactivate an account is to sign in.

 

Which means you got a phishing email.  If you didn't click any link in the email just delete it.

 

If you did change your password and check your settings.  See https://help.yahoo.com/kb/account/recognize-secure-hacked-yahoo-mail-account-sln2090.html?impression...

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".
Highlighted
Mail Pro All-star

Re: ACCOUNT TERMINATION

Hello @Kimber9778

 

Yahoo does not send out those emails, it was a scam attempt, just delete and ignore it.

 

See https://help.yahoo.com/kb/account/identify-legitimate-yahoo-websites-requests-communications-sln2070...

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".
4 REPLIES
Mail Pro All-star

Re: ACCOUNT TERMINATION

Greetings kayiseee

 

This sounds like a phishing email designed to collect your account information.  If Yahoo sends you an email it will address you by your real name, never as Dear User, Dear Yahoo Account Holder, or Dear Yahoo Mail User.  Yahoo sends emails from a cc.yahoo-inc.com address only.  Yahoo will never send you an email asking that you change, update, or verify your account information by clicking on a link in the email.

Identify legitimate Yahoo websites, requests, and communications - https://help.yahoo.com/kb/mail/SLN2092.html?impressions=true

While it is true that Yahoo does deactivate accounts that have not been logged into from the Yahoo website in the last 12 months, the solution is very simple.  For any Yahoo account you want to keep active just log into this account from the Yahoo website at the first of every month.  This would also be a good time to verify that your account recovery information is accurate.  If you have changed phone numbers or email accounts be sure to enter that new information as shown in the article below.

Add or remove an account recovery method - https://help.yahoo.com/kb/mail/SLN3544.html?impressions=true


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue

Please note that the classic version of Yahoo Mail will no longer be available after January 30, 2019. At that time, you'll be upgraded to the latest version of Yahoo Mail or basic Mail, depending on your browser's compatibility.
Tags (1)
Mail Pro All-star

Re: ACCOUNT TERMINATION

Hi @kayiseee

 

Reactivate a closed Yahoo account | Account Help - SLN2624

Reactivate a closed Yahoo account

 

All that's required to reactivate an account is to sign in.

 

Which means you got a phishing email.  If you didn't click any link in the email just delete it.

 

If you did change your password and check your settings.  See https://help.yahoo.com/kb/account/recognize-secure-hacked-yahoo-mail-account-sln2090.html?impression...

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".
New 'Hoo

Re: ACCOUNT TERMINATION

i got an email telling me that my yahoo account would be termination  with in 24 hour's how ever i did not make such a request my email is kept private i'm  the only who knows the account password which  recently changed . I'm hopeing I did the right thing by changeing the password.

Highlighted
Mail Pro All-star

Re: ACCOUNT TERMINATION

Hello @Kimber9778

 

Yahoo does not send out those emails, it was a scam attempt, just delete and ignore it.

 

See https://help.yahoo.com/kb/account/identify-legitimate-yahoo-websites-requests-communications-sln2070...

If an answer helps you please give a kudo.
If it solves a problem please accept it as "Accepted Solution".