cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Unread Smart View sorting Oldest to newest shows now emails.

Pro 'Hoo

Unread Smart View sorting Oldest to newest shows now emails.

When clicking on Unread Smart View it shows the email from newest to oldest with no problem. When changing sort at the top to show oldest to newest it says there are no emails to read. When I change the sort to Newest to Oldest all my emails are seen again.

If I go to each folder I can sort oldest to newest no problem. 

Doesn't seem to matter if I am on New Mail or the old mail. 

 

Why won't the Unread Smart View allow the sort of oldest to newest anymore? 

13 REPLIES
Moderatin' 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

@april_rainbow

Have you tried a different browser to see if you are able to sort the emails?

Pro 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

Yes. I have tried Chrome, IE, Edge, and Firefox. Same Results

Official 'Hoo Staff

Re: Unread Smart View sorting Oldest to newest shows now emails.

@april_rainbow

I'm seeing the same thing when I check the account on my end. I got this up to our engineering team to investigate for you.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Pro 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

Thank you @Scootermobile.

Any luck?

Moderatin' 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

@april_rainbow

The engineers are still looking into it.

Pro 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

@Alexander18 Thank you... 

I just wanted to touch base to see if there was any resolution to this? 

Official 'Hoo Staff

Re: Unread Smart View sorting Oldest to newest shows now emails.

@april_rainbow

I'm checking with the engineering team on this for you.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Pro 'Hoo

Re: Unread Smart View sorting Oldest to newest shows now emails.

Thanks @Scootermobile

Still haven't seen a resolution to this. Is there any word? I appreciate you looking into this. 

Highlighted
Official 'Hoo Staff

Re: Unread Smart View sorting Oldest to newest shows now emails.

@april_rainbow

I'm sorry, but it's taking longer than we expected to fix this. I've asked for a new update.

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda