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Unlink multiple yahoo email accounts in mobile yahoo app

New 'Hoo

Unlink multiple yahoo email accounts in mobile yahoo app

I’ve just updated my phone and when setting up my Yahoo mail app I wrongly linked email accounts as opposed to having them separate. I now can’t unlink them- when I go into ‘manage accounts’ and ‘account info’ to unlink an error message appears ‘Account info is not available for this account’. Removing the account, reinstalling the app and resetting the phone haven’t changed anything, they’re still linked. Any help is gratefully received....
3 REPLIES
Moderatin' 'Hoo

Re: Unlink multiple yahoo email accounts in mobile yahoo app

@KJ19

Do those mailboxes also appear when logging in from your personal computer/laptop on https://mail.yahoo.com?

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New 'Hoo

Re: Unlink multiple yahoo email accounts in mobile yahoo app

No, it’s only a ‘unlinking’ problem on my mobile
Highlighted
Official 'Hoo Staff

Re: Unlink multiple yahoo email accounts in mobile yahoo app

@KJ19

Checking your settings, I see 2 extra mailboxes added under your main account. This is how you can remove them, from a desktop computer:

  1. Click the Settings icon.
  2. Click More Settings.
  3. Click Mailboxes.
  4. Select the account you'd like to disconnect.
  5. Click Remove mailbox.
  6. Click Remove mailbox again to confirm.
  7. Click Save.
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