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Help Community


We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website ( In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Not receiving e-giftcard mail

New 'Hoo

Not receiving e-giftcard mail

I received a e-gift card from a friend. We both checked to verify I got it. Now that I plan to use it I can’t find it in my inbox. When I search, it comes up as a option but then says no search results !
Mail Pro All-star

Re: Not receiving e-giftcard mail



First check your spam folder. The simplest thing to do is have him resend it.

In 25 days (January 31, 2019) the Classic version of Yahoo Mail will no longer be available. At that time you'll be upgraded to the newest version of Yahoo Mail or Basic Mail depending on your browser's compatibility.
Feel free to reply if my question or answer is not clear. Include @Barkley_Hound in the post.
I do not work for Yahoo and my postings are just my opinion based on experience.