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Last 4 months of Inbox dissapeared

SOLVED
New 'Hoo

Last 4 months of Inbox dissapeared

Hi,
All my inbox from Sept. 6th 2018 to Jan. 3rd 2019 have disappeared. I tried from my laptop browser as well as my (android) phone app and it is the same.
The deleted emails for that period show in the trash folder. Sent emails are there too, just inbox.
When trying to search important emails, the email address auto fills but no emails are found.
In that period, I had a baby and my best friend died so I am desperate to get some of these emails!
Please help!
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Official 'Hoo Staff

Re: Last 4 months of Inbox dissapeared

@Antoine1

Usually when emails go missing it's because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.

 

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
6 REPLIES
Official 'Hoo Staff

Re: Last 4 months of Inbox dissapeared

@Antoine1

Usually when emails go missing it's because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.

 

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: Last 4 months of Inbox dissapeared

Same thing has happened to me twice this month. Why the heck are all these random emails getting moved to the Trash?!? They were either in my Inbox or in folders, all nice and organized. Grr. I only access my emails via the Yahoo Mail app and my laptop.

Official 'Hoo Staff

Re: Last 4 months of Inbox dissapeared

@klwilcox

If you check the default Mail app on your Android device, is Yahoo Mail set up there?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: Last 4 months of Inbox dissapeared

Thanks for the question. No, it's not my default email app. I actually don't have a default email app set up.

Official 'Hoo Staff

Re: Last 4 months of Inbox dissapeared

@klwilcox

Most devices come with one, is there no other mail app on your device?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: Last 4 months of Inbox dissapeared

I guess I chose not to set a default at some point. :-P I also use Gmail. I access each email account through their respective apps.