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Inbox showing incorrect number of emails

'Hoo Recruit

Inbox showing incorrect number of emails

Inbox icon (envelope) on home page shows the incorrect unread email number.   

Today, I opened Yahoo.com on desktop and it showed "10".  I opened my inbox and there were zero unread emails.
I closed the browser, reopened chrome, and it then said "1"... there was indeed 1 new message. 

Sometimes its 30-40, other days it stays at zero.


I've cleared my cache and cookes, I've updated chrome, etc.  No luck.

2 REPLIES
New 'Hoo

Re: Inbox showing incorrect number of emails

I need to check emails
Official 'Hoo Staff

Re: Inbox showing incorrect number of emails

@bjpavlik

The frontpage envelope icon works like this: It doesn't show "new" emails per say, it shows the number of emails that have come into the mailbox since you last checked it.

 

@Teresa16

What issue are you having, exactly?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
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