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We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

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Inbox deleted!

'Hoo Recruit

Inbox deleted!

I have just deleted (2 days ago) my Yahoo account from my webmail on IOS device (iphone 6) which has inturn deleted my whole inbox without prompt. All my other folders contain the appropriate emails except my empty inbox. It is loaded with a ton of importnant emails!

 

I have checked all the folders to see if the inbox has been archived but no luck. I have also checked my account on a Macbook pro and ipad pro and all show an empty inbox.

 

I have followed the 'restore email option' online and 'contact a specialist' but have not seen or heard anything yet.

 

I hope to have this resolved before my inbox is deleted from the yahoo servers forever. 

 

Any help/suggestions appreciated.

 

Thanks

5 REPLIES
Official 'Hoo Staff

Re: Inbox deleted!

@gkir

Usually when emails go missing it's because of another program or app the account is being accessed from. Check out this post for more info.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: Inbox deleted!

Thanks for the suggestions and link.

 

I have already read this and tried all of these tips but none of these potential solutions have worked. I have also submitted a restore requst and specialist contact request.

 

I suppose what I really need to do is hope that yahoo can restore my inbox that has been deleted from the servers in time. Unfortunately I havent heard from the specialist or seen anything restored as of yet.

 

I just hope I hear something before  the 7 days comes and goes.

 

Thanks in any case.

 

 

Official 'Hoo Staff

Re: Inbox deleted!

@gkir

The restores are automated, so you won't hear back from a specialist. Did you check the Trash folder for the restored messages? If you submitted the restore request and haven't seen any recovered emails, then they may not be able to be restored.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
'Hoo Recruit

Re: Inbox deleted!

Yes, I have searched all of my folders but no joy. It's a shame what appears to be a common tech issue can lead to such disasterous results.

Thanks for your help
Highlighted
Official 'Hoo Staff

Re: Inbox deleted!

@gkir

We're sorry to hear that. Make sure you check all the folders in your apps and devices. 

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