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We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

I cant access my mail

SOLVED
Pro 'Hoo

I cant access my mail

I haven't access my phone.

On account  is connected two-factor authentication 

How can I recover my account?

1 ACCEPTED SOLUTION

Accepted Solutions
Official 'Hoo Staff

Re: I cant access my mail

@amentalia

If you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service. If you're outside of the US, all of the available help options will be on our help pages through the “Contact Us” link on the left.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
11 REPLIES
Official 'Hoo Staff

Re: I cant access my mail

@amentalia

If you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service. If you're outside of the US, all of the available help options will be on our help pages through the “Contact Us” link on the left.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Pro 'Hoo

Re: I cant access my mail

On my phone didn't come push-message

I have all data to recover my mail

What i need to do?

Official 'Hoo Staff

Re: I cant access my mail

@amentalia

The phone number on file may be incorrect? Do you have an email address or anything else on file to use?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Pro 'Hoo

Re: I cant access my mail

The phone number is correct

I haven't any email or phone number

I have answer  on two secret questions

The password is correct

Before push-message have come

I reinstalled windows on my pc and all passwords are reset 

And all password tied on this mail and i can't come in any apps last 48 hours

Pro 'Hoo

Re: I cant access my mail

Another way to enter the mail except by phone number is not available 

 

Pro 'Hoo

Re: I cant access my mail

I'm still cant enter in my mail

Why on site is written that my problem is resolved???

Official 'Hoo Staff

Re: I cant access my mail

@amentalia

There are no other option available other than what has already been suggested.

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Pro 'Hoo

Re: I cant access my mail

I'm now trying to tie phone number in Russian Federation and Yahoo service adds number 8 in phone number

For example: i'm trying to change phone nubmer +7 (xxx) xxx xx xx 

But Yahoo send push-message on number +7 8 (xxx) xxx xx xx

Problem in you service push-message

It's not because i'm doing something wrong

 

Pro 'Hoo

Re: I cant access my mail

In Russian Federation doesn't exist phone numbers like that

And because i can't get push-messege on my phone