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Can't delete just one message in a thread

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New 'Hoo

Can't delete just one message in a thread

I have a thread, and when I hit delete, all messages are gone.  But I used to be able to tap the three dots under each message in the thread, and choose to delete just that message.  But this is now deleting the entire thread each time.

 

Anyone else seeing this?   Able to replicate?  Suggestions?

 

2 REPLIES
Official 'Hoo Staff

Re: Can't delete just one message in a thread

@mwexler

If you disable conversations, does that fix this?

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New 'Hoo

Re: Can't delete just one message in a thread

Well, yes, disabling conversations splits the thread into individual messages.  Then each one can be deleted on it's own.

 

But that's not the point.  The point is that up until a few weeks ago, the three dots menu allowed one to delete individual messages within the thread.  Now it's broken, at least for me, and even though it says "Archive" and "Delete Message", it is still deleting the entire thread.

 

So, anyone else able to replicate?