cancel
Showing results for 
Search instead for 
Did you mean: 
Cancel

Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Lost mail to inbox from trash acct

'Hoo Recruit

Lost mail to inbox from trash acct

I sent 4 emails from my trash acct to my inbox, looked in the inbox not there, also not in my trash acct anymore. Anyone any ideas
5 REPLIES
Official 'Hoo Staff

Re: Lost mail to inbox from trash acct

 

@Tracyanne,

If these emails were moved from trash to the inbox they would now be in the inbox. 

If you see any helpful posts, give a Kudo!
If you see a response that answers your question, please mark Accept as Solution!
'Hoo Recruit

Re: Lost mail to inbox from trash acct

Thats what is supposed to happen, but there not!! Ive chkd an double chkd, tried retrieving mail, thats come up with nothin either
Official 'Hoo Staff

Re: Lost mail to inbox from trash acct

 

@Tracyanne,

You may also see this issue if a filter has been set on the account. This can be double checked here and I would also recommend submitting a mail restore once more. 

If you see any helpful posts, give a Kudo!
If you see a response that answers your question, please mark Accept as Solution!
'Hoo Recruit

Re: Lost mail to inbox from trash acct

Tried that just now nothing, have requested to restore. Have just moved an old email from to my inbox, said it had sent, chkd and its not there... mystery
Thanks for your help, appreciated
Official 'Hoo Staff

Re: Lost mail to inbox from trash acct

 

@Tracyanne,

It can take about 8 hrs for the restore to complete. 

If you see any helpful posts, give a Kudo!
If you see a response that answers your question, please mark Accept as Solution!