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I asked Yahoo to restore my deleted trash emails

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'Hoo Recruit

I asked Yahoo to restore my deleted trash emails

I accidentally deleted all the emails in my trash, so I asked Yahoo to restore them.  I made my request approx. 30 minutes after I deleted them.

 

Yahoo restored 501 emails, but they only restored those dated through June 8th.  The ones I need were sent and deleted today, June 11th.   Why were the most recently received emails that I received, and then deleted, not restored, too?

 

Thanks,

pjski27

2 ACCEPTED SOLUTIONS

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Mail Pro All-star

Re: I asked Yahoo to restore my deleted trash emails

Greetings @pjski27

 

Unfortunately if you're not seeing the emails in the Trash folder after the latest email restore was completed then they were not able to be recovered.  You would need to contact the people that sent them and ask them to forward new copies if you wish to recover them.


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Mail Pro All-star

Re: I asked Yahoo to restore my deleted trash emails

Greetings @pjski27

 

It takes time for your emails to be backed up once they are received.  I would guess these emails hadn't been backed up yet so there's nothing to recover.


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5 REPLIES
Official 'Hoo Staff

Re: I asked Yahoo to restore my deleted trash emails

@pjski27

I performed a manual restore on your account. Take a look at your Trash folder for any recovered emails.

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'Hoo Recruit

Re: I asked Yahoo to restore my deleted trash emails

Hi; thanks for trying but what I saw when I looked this morning (when I first saw your reply) was exactly the same as what was restored before I wrote on this forum.  Somewhere along the line emails that came in on June 9th, 10th and 11th were not recovered. 

 

It was emails received on the 11th that I was concerned about.  There are some emails currently in my trash folder dated the 11th, but I put them there after the fact so some are missing.

 

Paula

Mail Pro All-star

Re: I asked Yahoo to restore my deleted trash emails

Greetings @pjski27

 

Unfortunately if you're not seeing the emails in the Trash folder after the latest email restore was completed then they were not able to be recovered.  You would need to contact the people that sent them and ask them to forward new copies if you wish to recover them.


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Please click the Accept as Solution button if an answer resolves your issue
'Hoo Recruit

Re: I asked Yahoo to restore my deleted trash emails

Well, yeah - I kind of figured that, but thanks for confirming.  It's odd that newly received files would be the ones that couldn't be recovered, but it is what it is!

 

Thanks,

Paula

Mail Pro All-star

Re: I asked Yahoo to restore my deleted trash emails

Greetings @pjski27

 

It takes time for your emails to be backed up once they are received.  I would guess these emails hadn't been backed up yet so there's nothing to recover.


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue