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Deleting an email account

SOLVED
Pro 'Hoo

Re: Deleting an email account

I will try

 

tks

Anonymous User
Not applicable

Re: Deleting an email account

Hello! The link you provided is redirected here:

 

https://yahoo.mydashboard.oath.com/failure?code=403

 

Hence I cannot proceed with the deletion. Can you please advise?

Official 'Hoo Staff

Re: Deleting an email account

@Anonymous User

Did you follow the steps in this link? At what point do you get that 403 error?

Check out our Tips and Tricks board for solutions to most Yahoo Mail issues!
Want help via Twitter? Tweet @YahooCare
Anonymous User
Not applicable

Re: Deleting an email account

Hello @Scootermobile!

 

I'm getting the "403" error page after signing in. Here's what happens:

 

1. I go to the account termination page in the link provided.

2. I get asked to sign in to my Yahoo account, so I do.

3. The page is redirected to the 403 error page that says "Oh no! We are unable to process your request".

 

There's a button that says "Start Over". When I click it, the webpage asks me to do the entire process over again, but it still fails.

Official 'Hoo Staff

Re: Deleting an email account

@Anonymous User

Are you trying to delete the same account you're using to post in this community?

Answers your question? Accept as Solution!
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Anonymous User
Not applicable

Re: Deleting an email account

Hey **Username Protected**@john_silver! Yes, I am. Does it matter?

Anonymous User
Not applicable

Re: Deleting an email account

Hey @john_silver! Yes, I am.

 

I always close the forum page whenever I try deleting the account, though.

Highlighted
Official 'Hoo Staff

Re: Deleting an email account

Thank you, @Anonymous User

We're seeing similar reports of this problem. I've added your case to the bug ticket for this issue.

Answers your question? Accept as Solution!
Spanish speaker? ¡Conviértete en un usuario Superstar participando en la #ComunidadYahoo!
Síguenos en Twitter: @YahooMailAyuda