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Can’t change yahoo email name!!!

SOLVED
Pro 'Hoo

Can’t change yahoo email name!!!

No matter what I do I cannot fix or change my name at the top of all emails. I’ve tried it all and when I go into the settings and edit name change it is CORRECT there. Please help. All the best. Jen 😊
1 ACCEPTED SOLUTION

Accepted Solutions
Mail Pro All-star

Re: Can’t change yahoo email name!!!

@Jen1208

When you say "top of emails" are you referring to the address or something else. The sending name is changed in the email settings and not account info.

 

 Change Sending Name or Reply-To Address
The following works with the mail website and the Yahoo mail app. Any other mail program or app stores the information in its own settings.

  • Hover over the far right gear icon in Yahoo Mail and then click "settings" or "more settings".
  • Click "accounts" or "mailboxes" in left column.
  • Click on the primary address.
  • Fill in the name or reply-to fields.
  • The name can be blank and then only the email address will appear.
  • Click "save" at the bottom of the page.
  • There will be a separate setting on a mobile device.


Note that this will just change the sending name or reply-to. If a correspondent already has an old name or address it will still appear if they send a new email and not a reply. They must change it in their address book and their contact cards. Contact cards are what appear when hovering over a FROM or TO address. Click the 3 dots in the lower left to change it.
Details here: https://help.yahoo.com/kb/sln5714.html

 

Feel free to reply if my question or answer is not clear. Include @Barkley_Hound in the post.
I do not work for Yahoo and my postings are just my opinion based on experience.
Make sure your phone and email are current. There is no way to verify or recover an account without them.
2 REPLIES
Mail Pro All-star

Re: Can’t change yahoo email name!!!

Greetings @Jen1208

 

Saying you have tried it all tell me nothing.  Be specific as to what you have tried so something you have tried isn't posted again.

 

Are you using the New Mail, Yahoo Classic, or Yahoo Basic?  Have you sent an email to another account to see what others see your name as?  When you say you can't change the name at the top of all emails where exactly are you seeing the incorrect name?


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue
Mail Pro All-star

Re: Can’t change yahoo email name!!!

@Jen1208

When you say "top of emails" are you referring to the address or something else. The sending name is changed in the email settings and not account info.

 

 Change Sending Name or Reply-To Address
The following works with the mail website and the Yahoo mail app. Any other mail program or app stores the information in its own settings.

  • Hover over the far right gear icon in Yahoo Mail and then click "settings" or "more settings".
  • Click "accounts" or "mailboxes" in left column.
  • Click on the primary address.
  • Fill in the name or reply-to fields.
  • The name can be blank and then only the email address will appear.
  • Click "save" at the bottom of the page.
  • There will be a separate setting on a mobile device.


Note that this will just change the sending name or reply-to. If a correspondent already has an old name or address it will still appear if they send a new email and not a reply. They must change it in their address book and their contact cards. Contact cards are what appear when hovering over a FROM or TO address. Click the 3 dots in the lower left to change it.
Details here: https://help.yahoo.com/kb/sln5714.html

 

Feel free to reply if my question or answer is not clear. Include @Barkley_Hound in the post.
I do not work for Yahoo and my postings are just my opinion based on experience.
Make sure your phone and email are current. There is no way to verify or recover an account without them.