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updating contacts

SOLVED
New 'Hoo

updating contacts

I have updated several email addresses in my contact address book over the last couple months but when I start typing their name in the To box it will auto-populate with their old email address even though in the address book it has their new one. I've tried resetting/refreshing but still doesn't show up correctly when clicking To. Even emails that I've updated months ago still haven't updated in the To box.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Mail Pro All-star

Re: updating contacts

@justmickey

 

Yahoo seems to use the info from contact cards rather than the address book. If you delete the contact card as indicated below it should update from the address book but it may take a couple of tries for it to pick it up.

 

Yahoo maintains 2 lists of contacts that are used for automatic completion.
 
1. There is your contact or address book which you create. You can quickly see them by clicking the word "TO" when composing an email. You can also go to contacts by clicking here or the address book icon. Nothing is automatically added to the address book unless you check the option in writing email settings.
 
2. There are contact cards which Yahoo creates. Details are below.
The Contact Card name list appears when you type a few letters into the TO box. They can be deleted by clicking the X that appears. Deleting has no effect on your address book.
 
Contact Card details are shown when hovering over a FROM or TO name in sent or received email. You can also just enter the complete address in the TO field while composing and then hover over the name. You can edit this info by clicking the three dots in the box lower left. This is currently only available in Classic mail.
 
The data is extracted from various sources such as your email, address book, and Linkedin. You can block Linkedin as indicated below. This includes any photo that may be associated with an email. If the information is incorrect you can click the dots in the lower left of the contact card and pick the option to change it. It only saves them for yourself and may ask if you want to add to your address book. I know of no way to directly update the photo. To remove it you must delete the card as indicate above.
 
If someone else displays the wrong information then it indicates that their contact cards and/or address book contain bad information. They can also click the dots to update it for themselves. There is no universal way for you to correct what is displayed elsewhere.
 
TO BLOCK LINKEDIN
Click on "me" at the top of the page next to your avatar.
Click "settings & privacy".
Click "partners and services".
Click "permitted services".
If Yahoo is listed then click "remove".
 
NOTE: No other social sites can be linked but if they were in the past the information may already have been extracted. Yahoo is currently working on updates to the system.
-----------------------------------------------------------------------------------
In 25 days (January 31, 2019) the Classic version of Yahoo Mail will no longer be available. At that time you'll be upgraded to the newest version of Yahoo Mail or Basic Mail depending on your browser's compatibility.
 

 

Feel free to reply if my question or answer is not clear. Include @Barkley_Hound in the post.
I do not work for Yahoo and my postings are just my opinion based on experience.
1 REPLY
Highlighted
Mail Pro All-star

Re: updating contacts

@justmickey

 

Yahoo seems to use the info from contact cards rather than the address book. If you delete the contact card as indicated below it should update from the address book but it may take a couple of tries for it to pick it up.

 

Yahoo maintains 2 lists of contacts that are used for automatic completion.
 
1. There is your contact or address book which you create. You can quickly see them by clicking the word "TO" when composing an email. You can also go to contacts by clicking here or the address book icon. Nothing is automatically added to the address book unless you check the option in writing email settings.
 
2. There are contact cards which Yahoo creates. Details are below.
The Contact Card name list appears when you type a few letters into the TO box. They can be deleted by clicking the X that appears. Deleting has no effect on your address book.
 
Contact Card details are shown when hovering over a FROM or TO name in sent or received email. You can also just enter the complete address in the TO field while composing and then hover over the name. You can edit this info by clicking the three dots in the box lower left. This is currently only available in Classic mail.
 
The data is extracted from various sources such as your email, address book, and Linkedin. You can block Linkedin as indicated below. This includes any photo that may be associated with an email. If the information is incorrect you can click the dots in the lower left of the contact card and pick the option to change it. It only saves them for yourself and may ask if you want to add to your address book. I know of no way to directly update the photo. To remove it you must delete the card as indicate above.
 
If someone else displays the wrong information then it indicates that their contact cards and/or address book contain bad information. They can also click the dots to update it for themselves. There is no universal way for you to correct what is displayed elsewhere.
 
TO BLOCK LINKEDIN
Click on "me" at the top of the page next to your avatar.
Click "settings & privacy".
Click "partners and services".
Click "permitted services".
If Yahoo is listed then click "remove".
 
NOTE: No other social sites can be linked but if they were in the past the information may already have been extracted. Yahoo is currently working on updates to the system.
-----------------------------------------------------------------------------------
In 25 days (January 31, 2019) the Classic version of Yahoo Mail will no longer be available. At that time you'll be upgraded to the newest version of Yahoo Mail or Basic Mail depending on your browser's compatibility.
 

 

Feel free to reply if my question or answer is not clear. Include @Barkley_Hound in the post.
I do not work for Yahoo and my postings are just my opinion based on experience.