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Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Yahoo Help Community forums child safety features

Official 'Hoo Staff

Yahoo Help Community forums child safety features

To protect younger users from risks, children under the age of 13 are not permitted to ask or answer questions on the Yahoo Help Community forums nor establish communication with other Yahoo Help Community forums users.

 

If your child is 13 years of age or older and wants to participate in the Yahoo Help Community forums, make sure he or she understands and knows how to use the Yahoo Help Community forums safety features described below:

 

Use a nickname. A nickname hides your child's real Yahoo user ID when he or she asks or answers a question. A nickname without any personally identifiable information is best. For example, instead of "tedjones1992dallas" choose a more generic nickname like "bluesky50". You can select a nickname in the Yahoo Help Community forums profile settings.

 

Limit contact with other users. If another user establishes contact with your child, it's possible that your child could be exposed to unpleasant, sexually suggestive, or abusive language. There are settings in the Yahoo Help Community forums profile settings page that will restrict private messages from other Yahoo Help Community forums users. Choose My Settings | Preferences | Private Messenger to view and update these settings. There are also settings to disable sharing of other personal info, such as email addresses, location, and IM screen names.

 

You can view and updates these settings under:

 

  • My Settings | Preferences | Privacy
  • My Settings | Personal Profile | Personal Information
  • My Settings | Personal Profile | IM Screen Names

 

If you do allow your child to communicate with others via forums private messages, the Yahoo Help Community forums will not reveal his or her email address. If you enable IM communications, the instant message ID will be seen publicly on the profile page. Remember to frequently remind your child about the dangers of giving out personal information to strangers online.

 

Use an avatar. An avatar is a cartoon character used to represent your online identity on the Yahoo Help Community forums. Using an avatar is a safer alternative to posting a real, identifiable photo. You can select a generic avatar on the Yahoo Help Community forums profile settings page.

 

Report abuse to Yahoo. You or your child can report any offensive content or inappropriate contact with other users by selecting the "Report Inappropriate Content" option that's available for every question and answer in the Yahoo Help Community forum.