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Help Community

Announcements

We’ve made the difficult decision to discontinue the Yahoo Communities effective Jan 24, 2019.

Be assured you will still be able to find answers to your Yahoo product and app questions on the Yahoo Help website (https://help.yahoo.com). In addition, you’ll be able to find the Yahoo Community moderators on Twitter, responding from our many handles including @YahooCare and @YahooFantasyCC.

If you ever need help with your Yahoo accounts, try Yahoo Account Pro for 24/7 live phone support.

Parent's guide to using the Yahoo Help Community forums safely

Official 'Hoo Staff

Parent's guide to using the Yahoo Help Community forums safely

Yahoo is committed to providing a safe online experience for all users and accordingly, complies with the Children's Online Privacy Protection Act (COPPA). The Yahoo Help Community forums offer a number of safety features to limit the potential risks to its users. However, protecting children and teenagers online is a shared responsibility and requires the participation of parents, teachers, and other caregivers.

 

We suggest you start by understanding general practices for online safety for you and your child. These general practices include safeguarding one's identity online, keeping passwords secret, being cautious about contact with strangers, and creating a pledge for online safety.

 

If while using the Yahoo Help Community forums, your child is exposed to obscene language, mature content, threats of physical violence, harassment, or anything else that violates Yahoo's overall Terms or the Community Guidelines, make sure you or your child report the abuse to Yahoo by selecting the "Report Inappropriate Content" option that's available for every question and answer in the Yahoo Help Community forums.

 

To limit the risk of exposure to abuse, review the safety features on the Yahoo Help Community forums and work with your child to select appropriate Yahoo Help Community forums profile settings.