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Scam email

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Scam email

I received an email from **Username Protected**@reviewstap.com. saying I requested deactivation & I needed to submit my password or I will lose my account & it can't be recovered. Is this Yahoo? I did not request this!!!
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Mail Pro All-Star

Re: Scam email

Greetings shawnawooten

 

This sounds like a phishing email designed to collect your account information.  If Yahoo sends you an email it will address you by your real name, never as Dear User, Dear Yahoo Account Holder, or Dear Yahoo Mail User.  Yahoo sends emails from a cc.yahoo-inc.com address only.  Yahoo will never send you an email asking that you change, update, or verify your account information by clicking on a link in the email.

Identify legitimate Yahoo websites, requests, and communications - https://help.yahoo.com/kb/mail/SLN2092.html?impressions=true

This article below shows how to report these emails as a Phishing scam.  Look under the topic "Mark emails as Spam" for more information.

Manage spam and mailing lists in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN3227.html?impressions=true

While it is true that Yahoo does deactivate accounts that have not been logged into from the Yahoo website in the last 12 months, the solution is very simple.  For any Yahoo account you want to keep active just log into this account from the Yahoo website at the first of every month.  This would also be a good time to verify that your account recovery information is accurate.  If you have changed phone numbers or email accounts be sure to enter that new information as shown in the article below.

Add or remove an account recovery method - https://help.yahoo.com/kb/mail/SLN3544.html?impressions=true


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue
2 REPLIES
Mail Pro All-Star

Re: Scam email

Greetings shawnawooten

 

This sounds like a phishing email designed to collect your account information.  If Yahoo sends you an email it will address you by your real name, never as Dear User, Dear Yahoo Account Holder, or Dear Yahoo Mail User.  Yahoo sends emails from a cc.yahoo-inc.com address only.  Yahoo will never send you an email asking that you change, update, or verify your account information by clicking on a link in the email.

Identify legitimate Yahoo websites, requests, and communications - https://help.yahoo.com/kb/mail/SLN2092.html?impressions=true

This article below shows how to report these emails as a Phishing scam.  Look under the topic "Mark emails as Spam" for more information.

Manage spam and mailing lists in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN3227.html?impressions=true

While it is true that Yahoo does deactivate accounts that have not been logged into from the Yahoo website in the last 12 months, the solution is very simple.  For any Yahoo account you want to keep active just log into this account from the Yahoo website at the first of every month.  This would also be a good time to verify that your account recovery information is accurate.  If you have changed phone numbers or email accounts be sure to enter that new information as shown in the article below.

Add or remove an account recovery method - https://help.yahoo.com/kb/mail/SLN3544.html?impressions=true


Please give Kudos for any answer you like
Please click the Accept as Solution button if an answer resolves your issue
Mail All-star

Re: Scam email

that email is 100% fake.  it is not from Yahoo.  your account will not be closed.